Product Owner

myrecovery (formerly msk.ai, now part of HOPCo) is a digital surgery platform. We are focused on orthopaedic surgery and our mission is to improve the lives of people living with joint pain. Our technology connects the global orthopaedic community and we work with patients, hospitals, surgeons, universities and leading life science companies. Through shared learning, we can accelerate research and develop smart tools to advance patient outcomes.

We are experiencing exponential growth in patient and clinician users in UK and US. We work with prestigious healthcare clients (the NHS, state-wide US hospital networks, and global medical device companies), also stretching into EU and Australia. We are now backed by HOPCo, a hugely successful US healthcare enterprise.

Our work has been featured in the Sunday Times and BBC News, and our exciting research into AI and robotics has been featured in the BBC Click and can be viewed here: https://www.bbc.co.uk/news/av/technology-53348680/apps-help-orthopaedic-patients-prepare-for-surgery. 

Our outwardly-visible products are a mobile app for patients, and a configurable web app for clinicians, patients and healthcare executives. We capture insightful health data from patients (in a compliant fashion globally) and share it with care teams. We also have an R&D team focused on Computer Vision / Machine Learning, generating patented technology being productised within the platform.

We are now seeking an experienced Product Owner to work within our agile cross-functional product development team (which includes backend, frontend, mobile and data developers; product and design, and QA) based in the UK.

The Product Owner will have the following responsibilities:

• Be the leading champion and buck-stops-here owner of the patient products: our flagship myrecovery mobile app (iOS, Android) and corresponding web portal

• Understand all product functionality in detail - every view, every action

• Understand all use-cases (user types, deployment scenarios)

• Use the product daily, and maintain your own roadmap for quality improvements

• Be a knowledge base for current and historic product problems

• Work closely with a dedicated QA resource to maintain product quality

• Maintain thorough internal and external product documentation

• Create product release documentation

• Continuous backlog management, ensuring issues are prioritised and well specified

• Being part of a Level 2 support oversight group to triage issues

• Be a project manager for projects that affect your product (we operate a "project squad" approach, where project teams are encouraged to be self-organising)

• Champion the user at all times

The following skills/experience are required:

• 5+ years' commercial experience of product management for digital products

• Experience of working as part of an agile software development team

• Experience of working closely with software developers, designers and QA testers

• Excellent logical written and verbal communication skills, including the ability to write and review functional requirements and acceptance criteria

• Ability to work productively with SaaS tools such as JIRA and Google Workspace

Salary: Very competitive, depending on experience.

Benefits:

• 25 days' holiday 

• Pension contributions, matching up to 5% of full earnings

• Private healthcare scheme

• Annual training budget 

• Flexible hybrid working, and home-working set-up allowance

• Free eye tests and contribution towards glasses

• Enhanced maternity & paternity leave 

• Cycle to work scheme

• Company socials

• A dog-friendly office!

Our office is based in Central London. We are working primarily remotely, but you will be required to work in the office at least weekly (usually Wednesday). You can work at the office on any additional days. We are unlikely to consider candidates who are more than 2 hours from London.

PLEASE NOTE THAT WE CAN ONLY PURSUE AN INTERVIEW PROCESS WITH APPLICANTS ALREADY RESIDENT IN THE UK. IF YOU ARE NOT RESIDENT IN THE UK PLEASE DO NOT APPLY, AS WE WILL NOT BE ABLE TO PROCESS YOUR APPLICATION.

To apply, please send your full CV and covering email to careers@myrecovery.com with subject “Product Owner”, and also complete this short application form (takes no more than 30 mins).